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LiveChat is a complete customer service platform that delights your customers and fuels your sales. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.

It was first launched in 2002 and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A.

Companies use LiveChat as a single point of contact to manage from one software all customer service and online sales activities that normally are provided using different channels (chat, email and social media) and multiple tools. LiveChat is used by over 30,000 paid customers from over 150 countries.

Connect LiveChat with apps you use and love. Chat with your customers, send their details to your CRM, manage orders and accept payments.

Live Chat For Big And Small Companies

  • Full widget customization
  • Ticketing system
  • Data security
  • Advanced reporting
  • Agent groups
  • Multiple brandings
  • Staffing prediction
  • Work scheduler
  • Dedicated acc. manager
  • Product training
  • Software engineer support​
  • Security assistance
  • HIPAA Compliance

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